You Are Not Alone

We offer services on a sliding scale based on income. No one is turned away due to inability to pay. Our initial consultation is always free, and we work with clients to find a payment arrangement that works for their situation. We also accept some insurance plans and have scholarship funds available for those in need.

For crisis situations, we respond immediately through our 24/7 helpline. For non-urgent counseling requests, we typically schedule initial consultations within 1-3 business days. Ongoing counseling appointments are usually scheduled within 1-2 weeks of the initial consultation, depending on counselor availability.

Your first session is an opportunity to meet your counselor, discuss confidentiality, and share what brings you to therapy at a pace that feels comfortable for you. You'll discuss your goals for therapy and begin to develop a treatment plan. There's no pressure to share everything at once—you control what and how much you disclose.

Yes, we offer both in-person and secure video sessions. Many clients prefer online sessions for convenience, accessibility, or comfort. Our video platform is HIPAA-compliant and ensures your privacy. You can indicate your preference when requesting an appointment.

That's completely normal and understandable. Many people feel uncertain about starting counseling. You can begin with a free 15-minute phone consultation to ask questions and get a sense of whether our services might be right for you. There's no pressure to commit to ongoing sessions until you feel ready.